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Welcome to the counseling department

About the counseling Department 

The Counseling Department is committed to providing quality, comprehensive academic, career, and personal counseling services in a supportive environment to assist students in achieving their educational and vocational goals and empowering them to make informed choices and decisions.

Not sure where to start or how to reach your academic or career goals? Need help developing your educational plan? Just need to talk to someone too? The SJCC Counseling Department is here to help!  Meeting with a counselor is one of the most important things you can do during your college career at San José City College.

OUR MISSION STATEMENT

The Counseling Department's mission is to provide comprehensive counseling services in a safe, supportive environment to guide, motivate, and empower students to achieve their educational, vocational, and personal goals.

4 Easy Steps to Meet with a Counselor

  1. Submit an Application - New Returning Students
  2. Complete the Self-Guided Placement - New & Returning Students
  3. Complete the Online College Orientation - New Students Only!
  4. Schedule an Appointment with a Counselor

LATE POLICY

PLEASE NOTE: IF YOU ARE MORE THAN 10 MINUTES LATE FOR YOUR APPOINTMENT, WE MAY NEED TO RESCHEDULE.

To avoid rescheduling your appointment, follow these tips:

  • Please try and log on to the Zoom link at least 5 to 10 minutes before to make sure there are no issues logging in and have enough time to have all your questions are answered.
  • If you request a "Phone Call", please be available at the time of your appointment.
    Make sure you have updated your email and phone number if it has changed. 

Make sure to answer unknown or private numbers during your appointment time, or disable any call-blocking features on your phone, to ensure you don't miss the counselor's call.

 

APPOINTMENTS

Appointments are scheduled appointments for 30 - 60 minutes with a counselor for the following:

  • Career Counseling
  • Educational Planning
  • Graduation Petition (degree and/or certificate)
  • General Ed & Transfer Requirements
  • Transcript Evaluation
  • Academic Counseling for Probation/Dismissal
  • Financial Aid Petition
  • Personal Counseling

Counseling Appointment Request Form

 

DROP-IN

Drop-Ins are 10 - 15 minutes sessions for the following:

  • Assessment Results/Review - To understand your assessment results and to get help with English/ESL and Math class selection.
  • Brief Questions
  • Course Repeat - To repeat a class you have received a W, D, F, or NP, you must get a Course Repeat Form from a counselor and register for the class with Admissions & Records. You will only need to obtain a course repeat form if you are repeating the course for the second time. Note: Due to new policies, students may only repeat a course two times (3rd attempt).

  • Excess Unit Form - To register for more than 18 units during the Fall or Spring semester, or more than 7 units during the summer session, you must meet with a counselor to obtain approval for an Excess Unit Form and register for the class with Admissions & Records.

  • Prerequisites and/or Co-requisite Overrides* If you would like to sign up for a class that has the prerequisite(s) that you have already met at another college or in other ways, you must provide documentation (i.e. transcript) to the counselor showing that you met the prerequisite(s). You can drop-in to see a counselor or you can submit a Prerequisite Form to clear you to register for that desired class. 

*Students must provide proof of completion of the required coursework (Transcripts, official/unofficial documents, etc.).*

Drop-In Request Form - To Be Used ONLY During Drop-In Times ONLY To Avoid Delays

 

 

Prerequisite clearance Form

Need a prerequisite cleared?

San José City College | Counseling

Click here to clear prerequisites

Important Guidelines for Transcript Submission

Please allow 5 to 7 business days for processing.

Follow all instructions carefully to avoid delays.

Do not send multiple email requests; this will slow down the processing time.

Submit only complete unofficial transcripts.

Screenshots, pictures, or partial images of transcripts will not be accepted.

Have Questions or Concerns?

We're here to help!  At San José City College, our goal is to support you every step of the way on your journey to success.

 

PLEASE NOTE:

  • Dual enrollment students still need to submit a prerequisite form along with supporting documentation(s) showing a passing grade, AP test scores from the College Board, or SAT scores.  
  • Students wanting to clear prerequisites from another college or university must submit their complete, continuous transcripts showing a passing grade before we can review any request(s). Use the link above.
  • If you are not finished with your prerequisite or do not have your AP scores, we will not be able to clear any prerequisites until the grade(s) are finalized on the transcript or you have your AP test scores from the College Board.

 

 

FREquently Asked questions (FAQ)

SJCC provides academic, career, and personal counseling services. These services assist students in educational planning, career exploration, and personal development.

Appointments can be scheduled by calling the Counseling Department at 408- 288-3750 or by using the online appointment system. It's recommended to schedule appointments during non-peak registration times.

A counseling appointment is a 30-minute session intended for more involved issues and questions and must be scheduled in advance. Drop-in counseling is for brief questions lasting 5-10 minutes and is available during specified times.

SJCC has counselors specializing in various programs, including EOPS, METAS/Puente, Milpitas Extension, and Student Accessibility Services. Students can contact these programs directly to schedule appointments with specialized counselors.

You can reach the Counseling Department by phone at 408- 288-3750 or email at sjcc.counselingappts@sjcc.edu

 

Department Contact:

Office Hours:

  • Monday - Thursday:
  • 8:30 am - 5:00 pm
                                  •  
  • Friday:
  • 9:00 am - 1:00 pm

Drop-In Hours:

  • Monday - Thursday:
  • 10:00 am - 3:00 pm
  • (Last drop-in accepted at 2:45 pm)
  •  
  • Friday:
  • 9:30 am - 11:30 am
  • (Last drop-in accepted at 11:15 am)
  • Times may vary during summer and Intersession