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Welcome to the counseling department

Welcome to the counseling department

Counseling Information

We are here for you! To prevent the spread of COVID-19, we have services online and in person.

Note: Only students who have complied with the vaccine mandate will be allowed to meet in person with counselors.

Click here to find counseling appointments



About the counseling Department 

The Counseling Department is committed to providing quality, comprehensive academic, career, and personal counseling services in a supportive environment to assist students in achieving their educational and vocational goals and empowering them to make informed choices and decisions.

Not sure where to start or how to reach your academic or career goals? Need help developing your educational plan? Just need to talk to someone too? The SJCC Counseling Department is here to help!  Meeting with a counselor is one of the most important things you can do during your college career at San Jose City College.



The Counseling Department's mission is to provide comprehensive counseling services in a safe, supportive environment to guide, motivate, and empower students to achieve their educational, vocational, and personal goals.

Department Contact

Office Hours:
Monday - Thursday:
8:30 am - 5:00 pm
Friday: 9:00 am - 12:00 pm
Drop In Hour:
Monday - Thursday:
8:30 am - 3:00 pm
Friday: 9:00 am - 11:30 pm

Prerequisite clearance Form

Need a prerequisite cleared?

Click here to clear prerequisites

Have other Questions or Concerns?

Use one of the appropriate form below

to contact us.

  • Use the Counseling Request Form if the online appointment tool does not work or if appointments are unable.
  • Use the Drop-In Request Form for questions during our drop-in hours. One of our counselors will get back to you within two hours or less. 


These services are critical to your academic success. We are here to assist you with academic-related matters and issues. 

It is important that you make an appointment to see a counselor during your first semester to discuss your educational and career objectives and develop a customized educational plan.  In addition, meet with a counselor at least once a semester to ensure you are on the right track in achieving your educational and career goals. 

Academic Counseling Services:

  • Assist you with academic-related matters and issues. 

  • Help you to clarify your educational objectives and develop an educational plan specific to your educational goals. 

  • Help you to understand the requirements of certificate programs, associate degrees, general education, majors, and transfer, as well as the College's policies and procedures.  

  • Provide transcript evaluation and class selection.

  • Provide academic probation/dismissal counseling for those students who are struggling academically and need to strategize ways to improve their academic performance and standing.

  • Assist with graduation and financial petitions and other academic/registration-related forms.   

  • Additional transfer information and resources can be found in the Career/Transfer Center.

Sometimes personal issues or concerns can affect your academic performance or success. If you are experiencing this, we can listen and direct you to the appropriate resources.  Personal matters discussed with a counselor are held in strict confidence. Talking to a counselor may be the best way to get you back on track to academic success.
It is not uncommon for students to encounter personal issues while in college. Stress, depression, loss and grief, substance abuse, anger, eating disorders, anxiety, and relationship problems can interfere with your ability to do your best academically.

We are experienced to help you to mitigate and deal effectively with personal issues and concerns that are affecting your academic success and performance. When appropriate, you may be referred to other professional services on campus such as the Student Health Services or in the community.

Having good mental health increases the likelihood of doing well academically — just like good physical health is essential for peak athletic performance. When you encounter these personal issues, it is important to seek healthy solutions.

The links below are a place to start:

Student Health Services

Campus Blues

American Psychological Association

List of Local Crisis and Community Resources

Additional Campus, District, and Local Resources

Talking with a counselor or one of the highly trained professionals in the Health Services may be the thing to get you back on track to academic success, as well as a more fulfilling life. Be assured that regardless of whether you meet with a counselor or someone in the Health Services, your issues will be held in complete confidence.

The Orientation is designed to help you become more familiar with San Jose City College. Participating in orientation is critical to your success.

Orientation provides students with information about San Jose City College's educational programs, support services, registration process, college facilities, student life, academic expectations and procedures, and students' rights and responsibilities. At the moment, we are only offering online orientations.

Click here for instructions on how to complete the orientation